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KMS8005 - KEY MEASURE DATA AND GRAPH - EXTERNAL REPORT

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4400-6 Re-Employment of Injured Workers
4400-1 Customer Response Time
# Confirmed Complaints Resolved with Relief for Consumer, v2
# Confirmed Complaints Resolved, v2
4400-2 % of Confirmed Insurance Complaints Resolved with Relief for Consumer (Qtr)
4400-2 % of Confirmed Insurance Complaints Resolved with Relief for Consumer (Qtr), v2
4400-2 Pct of Licensees Receiving a Satisfactory Examination Score
4400-14 % of those responding 'Good' or 'Excellent' to timeliness question - Consult
4400-4 Percent of injured workers who receive timely benefits from insurers.
4400-5 Percent of injured workers who receive accurate benefits from insurers.
4400-6 Difference in Return-to-work (RTW) for Workers Using vs. Not Using RTW Svcs
4400-7 Diff in Percentage of Wage Recovery of Workers Using vs. Not Using Return-to-Work Services
4400-8 Number of Accepted Disabling NCE Claims per 1000 Accepted Disabling Claims
4400-10 Percent of Board Decisions Affirmed on Appeal to the Judiciary
4400-11 Number of Minor Labels Sold
4400-12 Percent of Timelines for Key Department Activities that are Met.
4400-13 Percent of Customer Transactions Completed Electronically
4400-13 Percent of Customer Transactions Completed Electronically
4400-14 % of those responding 'Good' or 'Excellent' to expertise question-BCD
4400-14 % of those responding 'Excellent' or 'Good' overall service question-CO
4400-14 % of those responding 'Excellent' or 'Good' to accuracy question -Consult
4400-14 % of those responding 'Excellent' or 'Good' to accuracy question-BCD
4400-14 % of those responding 'Excellent' or 'Good' to accuracy question-CO
4400-14 % of those responding 'Excellent' or 'Good' to accuracy question-DFCS
4400-14 % of those responding 'Excellent' or 'Good' to accuracy question-INS RF and CA
4400-14 % of those responding 'Excellent' or 'Good' to accuracy question-WCD
4400-14 % of those responding 'Excellent' or 'Good' to availability of info question-INS RF and CA
4400-14 % of those responding 'Excellent' or 'Good' to availability of information question-BCD
4400-14 % of those responding 'Excellent' or 'Good' to availability of information question-CO
4400-14 % of those responding 'Excellent' or 'Good' to availability of information question-Consult
4400-14 % of those responding 'Excellent' or 'Good' to availability of information question-DFCS
4400-14 % of those responding 'Excellent' or 'Good' to availability of information question-WCD
4400-14 % of those responding 'Excellent' or 'Good' to expertise question-CO
4400-14 % of those responding 'Excellent' or 'Good' to expertise question-Consult
4400-14 % of those responding 'Excellent' or 'Good' to expertise question-DFCS
4400-14 % of those responding 'Excellent' or 'Good' to expertise question-INS RF and CA
4400-14 % of those responding 'Excellent' or 'Good' to expertise question-WCD
4400-14 % of those responding 'Excellent' or 'Good' to helpfulness question-BCD
4400-14 % of those responding 'Excellent' or 'Good' to helpfulness question-CO
4400-14 % of those responding 'Excellent' or 'Good' to helpfulness question-Consult
4400-14 % of those responding 'Excellent' or 'Good' to helpfulness question-DFCS
4400-14 % of those responding 'Excellent' or 'Good' to helpfulness question-WCD
4400-14 % of those responding 'Excellent' or 'Good' to overall service question-BCD
4400-14 % of those responding 'Excellent' or 'Good' to overall service question-Consult
4400-14 % of those responding 'Excellent' or 'Good' to overall service question-DFCS
4400-14 % of those responding 'Excellent' or 'Good' to overall service question-INS RF and CA
4400-14 % of those responding 'Excellent' or 'Good' to overall service question-WCD
4400-14 % of those responding 'Excellent' or 'Good' to timeliness question-CO
4400-14 % of those responding 'Excellent' or 'Good' to timeliness question-DFCS
4400-14 % of those responding 'Excellent' or 'Good' to timeliness question-INS RF and CA
4400-14 % of those responding 'Excellent' or 'Good' to timeliness question-WCD
4400-14 % of those responding 'Excellent' or Good' to helpfulness question-INS RF and CA
4400-14 % of those responding 'Excellent' or Good' to timeliness question-BCD
4400-14 % of those responding 'Good' or 'Excellent' to accuracy question-Agency
4400-14 % of those responding 'Good' or 'Excellent' to availability of information question-Agency
4400-14 % of those responding 'Good' or 'Excellent' to expertise question-Agency
4400-14 % of those responding 'Good' or 'Excellent' to helpfulness question-Agency
4400-14 % of those responding 'Good' or 'Excellent' to overall service question-Agency
4400-14 % of those responding 'Good' or 'Excellent' to timeliness question-Agency
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